Frequently Asked Questions

Plan Features

Everything You’ll Need to Know

  • What benefits am I eligible for?

    • Accident
    • Critical Health Events
    • Hospital Stay
    • Term Life + Care

 

  • When can I enroll?

    • New Hires: date of hire
    • All Employees: Open Enrollment in October

 

  • How do I enroll?

    • If you have questions about the benefits or want to enroll, call US Enrollments at 844-574-0002, Monday – Friday, 9am – 5pm EST.

 

  • When will my benefits/changes be effective?

    • New Hire Enrollments: 1st of the month following date you enroll
    • Open Enrollment: January 1st 

 

Plan Documents

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Contact Card

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Voluntary Benefits Portal Registration

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Claims and Policy Forms

Websites

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website

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file a claim online

Contacts

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Group Policy Questions

Phone: 866-813-7192 x3

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Group Policy Claims

Phone: 866-813-7192 x2

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Customer Care

Email: [email protected]